The world has changed. Globalism, technology, and remote work is today’s 21st-century management reality.

On this week’s episode, CMA’s David Ciullo hosts Christopher D. Lee, Ph.D., SPHR, the Chief Human Resources Officer for William & Mary, the nation’s second-oldest university. They discuss how Leaders need new tools to Coach, Counsel, and Cheer their teams to success.

Chris is the chief human resources officer for William & Mary, the nation’s second-oldest university. Prior to this role, he was Associate Vice Chancellor for Human Resources for the Virginia Community College System, a network of 23 colleges, serving over 200,000 students in the commonwealth.

He has over 25 years of experience as a chief human resources officer in higher education having worked at both public and private institutions.  He is a consummate human resources professional having experience as an author, consultant, and lecturer in addition to being an accomplished practitioner. He is a former question writer for the PHRand SPHR examinations administered by the Human Resources Certification Institute (HRCI).

He is the author of numerous human resources-related articles and four books, including Performance Conversations: How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals). He has presented at conferences and consulted with clients in the US, Canada, Australia, and South Africa on HR-related topics. He holds a master’s degree in HR Management, a doctor of philosophy degree in HR Development, and he is a certified human resource professional. Chris is also a retired Lieutenant Colonel from the United States Marine Corps Reserves.