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Upcoming Shows

May 25 – Replay
Ken Lizotte
Consulting Group

What Would Henry Do?

Jun 1
Joe Hart
Dale Carnegie Training
Beyond Technology:
Preparing People for AI

Jun 22
Cathy Riley and
Barbara Applebee

Berry Dunn
Wealth Management

Retirement Issues

Jun 29
Michelle Anderson
Junior Achievement
Financial Education
John Bishop
Hire To Compete
How to NotHire a Turkey



Educational Programs and Engaged Customer Service

Saturday, March 30, 2013

Download the Show Audio Here


Joanne Lakin

Director, Corporate Partnership Program

New England College of Business and Finance (NECB)


High energy, results-oriented sales professional with extensive experience in business development, account management, and relationship-building in the Education and Healthcare arenas.

Joanne oversees the New England College of Business and Finance’s (NECB) Corporate Partnership Program in the Northern New England, working directly with Human Resources and Training professionals in over 200 existing corporate accounts. Her goal is to continuously grow the partnerships program to encompass all industries and create a diverse network of partners and students.

Prior to joining NECB, Joanne worked in product marketing management for over 20 years in leading global healthcare and pharmaceutical organizations, including Hewlett-Packard, Philips Medical, Wyeth Research/Pfizer, and Draeger Medical. Joanne specializes in all aspects of product development, including development of the product roadmap, pricing, global launches, product line profitability, lifecycle activities, development of strategic sales, marketing, and business expansion plans. Joanne graduated with her MBA from Northeastern University in 2002.

The former Chief Strategy Officer for the People Marketing division of McCann-Erickson Advertising and now serves at the Chief Experience Officer in his growing training and development practice.
Recently recognized as one of the “best keynote speakers seen or heard” alongside Tony Robbins, Bill Gates, Al Gore and Marcus Buckingham, Ryan is a leading expert on culture, leadership and the future of work. He serves as a Sr. Associate with Employer Brand International, an advisory member on the SmartBrief Workforce Council, is a certified Human Capital Strategist and professional member of the National Speakers Association.

Deborah Sementa 

Program Chair,
Masters of Science in Business Ethics and Compliance

New England College of Business and Finance (NECB)

Deborah serves as program chair for the Masters of Science in Business Ethics and Compliance where she assisted in developing this new program.

She has been in the education industry for over 10 years and in the financial services industry for over 26 years, serving as both a regulator and a compliance officer. She holds two industry certifications, Certified Regulatory Compliance Manager and Certified Risk Professional.

For several years, Deborah was chairperson of the Eastern Massachusetts Compliance Network (EMCN), an organization with a membership of over 130 compliance professionals. She is former president of her local Chamber of Commerce where she spent many years on the Board of Directors. She was involved with the organization of the Chamber’s Charitable Foundation, where she currently serves as a Board member.


Dr. Carla Patalano

Program Chair,
CAGS degree program in HR Management


The author and Program Chair of the first of its kind, fully online CAGS degree program in HR Management at New England College of Business & Finance.

With more than 17 years of HR practitioner and consulting experience in a variety of industries, Dr. Patalano brings a strategic business focus to the education of HR professionals. In addition to the CAGS-HRM, Dr. Patalano chairs the MBA program for the New England College of Business & Finance, and provides consultation. Her publications and conference presentations focus on aligning HR with business and her interest in the study of Generational Differences.

Download Joanne, Deborah and Carla’s Audio


Herb Cohen 

Performance Connections International


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 Chairman of Performance Connections International, a leading training and performance enhancement company best known for its work in employee and customer engagement, employee retention, and turning mission critical initiatives into results.Prior to joining Performance Connections, Herb has 25 years of experience in the HRD/performance improvement industry as a leader, founder, and corporate executive.

Herb was one of the original principles of MOHR Development, Inc., one of the nation’s leading training/consulting companies best known for pioneering behavior-modeling techniques in sales, service, and management development. Mr. Cohen then went on to become the CEO of MOHR Learning Systems, Inc., a specialty training firm and the nation’s largest retail training resource, increasing sales and improving customer service and organizational productivity for hundreds of retailers using state-of the-art classroom instruction and multimedia instructional design technology.

In 1998, Mr. Cohen became a founder and Director of Provant, a company offering the largest instructional performance improvement content in America. Also at Provant, Mr. Cohen took on the position of group President responsible for all Provant companies with an industry focus. A Maine native, Herb graduated from the University of Maine with a B.S. in Psychology.

Mr. Cohen served in the U.S. Army piloting helicopters and is a Vietnam veteran. Prior to his tenure in the performance improvement industry, Herb was a line manager at Melville Corp. (now CVS), where he was President of Miles Shoes, V.P. of Management Development at Meldisco, and V.P. of Stores at CVS. Herb is a frequent speaker at corporate meetings, training conferences, and banking and retail association meetings. Herb is a past President of ISA (Instructional Systems Association), an association of over 150 training, eLearning, and multimedia organizations dedicated to improving performance through training.

The Importance of Demography

Saturday, March 23, 2013

Download the Show Audio Here

Our Guest:

Kenneth W. Gronback

KGC Direct, LLC

The Importance of Demography –

Ken is President of KGC Direct, LLC and author of the current bestselling book The Age Curve: How To Profit from the Coming Demographic Storm. He is an internationally respected demographer who has been able to forecast societal, commercial, economic, cultural, and political phenomena with uncanny accuracy. His unusual blend of marketing savvy and common sense demography, based on 17 years of proprietary demographic study, set him apart. He keynotes all over the United States and does customized demographic research.

You will find that his steadfast position that the United States is the best nation on earth and his firm belief that the country’s best days are ahead season his spirited presentations with an unmistakable pro-American enthusiasm.

Mr. Gronbach built KGA Advertising, Inc., a $40 million consumer/retail advertising agency, from the ground up in the 1980s and 1990s. One of his clients, a fashion apparel retailer, grew from $10 million in annual sales to over $400 million in annual sales on Mr. Gronbach’s watch.

His first book, Common Census, the Counter-Intuitive Guide to Generational Marketing, was released in 2005. His book, Decades of Differences, Making it Work, is a comprehensive guide to coping with three generations in the workforce and was released in 2011 by HRD Press.

Affordable Care Act and Disabilities in the Workplace

Saturday, March 16, 2013 at 2pm

Download the Show Audio Here



Carrie E. Baker
Senior Account Executive
Norton Financial

Affordable Care Act –

Carrie came to Norton in July of 2011 through an acquisition of her firm, C. Baker & Associates.

Carrie has been an employee benefits broker for 14 years and enjoys providing creative solutions and a high level of service to her clients. As a classical violinist, Carrie plays with the MidCoast Symphony.

She loves sports and is an avid golfer and tennis player. Carrie resides in Falmouth with her husband, Peter, and son, Tyler.



James Baumer
Maine Business Leadership Network (BLN)

Disabilities in the Workplace –

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The director of the Maine Business Leadership Network (BLN).

He brings 10 years of workforce experience and a passion to help others succeed to his role with the BLN.

In addition, he’s an entrepreneur, a sought-after speaker, a writer and blogger, as well as an independent publisher with three books in print and new ones on the way.

Connections and Leadership

Saturday, March 9, 2013 at 2pm

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Josh Fifield

Clark Insurance


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My title at Clark Insurance is Account Executive. I am responsible for the continued successful growth of Clark Insurance as an employee owned company by providing comprehensive business insurance services.

I joined Clark Insurance in 2008. Our excellent reputation and our commitment to our customers has driven the success of the agency since 1931. My unique background in workers’ compensation allows me to assist my customers in proactive ways to control their insurance cost through claims management, safety training, and awareness as well as negotiating competitive insurance premiums.

I tie in offering to review any contracts my clients enter into to ensure their insurance program meets or exceeds the requirements of the contract. I pride myself on product knowledge and the ability to identify gaps in insurance coverage along with reasonable solutions. Clark Insurance is a full service insurance agency. We offer business and personal insurance as well as employee benefits and bonds.

We have a dedicated in house claims department as well as an employed loss control consultant. We believe in providing our customer with the tools to be proactive as well as the support for when a claim does occur. Our motto is “Covered with Confidence” and we take that to heart when working for our clients.



Murray Johannsen

The Leadership Site: 

 The Learning Site:  


 Download Murray’s Audio

Murray is a part-time professor and a full-time entrepreneur. On the university side, he teaches leadership classes in both Asian and American universities such as UCLA and Korea University in Seoul.

Besides classes on leadership, he also teaches live and online classes in the areas of psychology and entrepreneurship. On the business side, Murray Johannsen is the president of Legacee, a Los Angeles-based coaching and training firm specializing in the leadership foundation skills and transformational leadership – a critical style for entrepreneurs and executives to master.