Presented By:


Be A Guest

If you'd like to be a guest on the HR Power Hour, email David at

Upcoming Shows

May 25 – Replay
Ken Lizotte
Consulting Group

What Would Henry Do?

Jun 1
Joe Hart
Dale Carnegie Training
Beyond Technology:
Preparing People for AI

Jun 22
Cathy Riley and
Barbara Applebee

Berry Dunn
Wealth Management

Retirement Issues

Jun 29
Michelle Anderson
Junior Achievement
Financial Education
John Bishop
Hire To Compete
How to NotHire a Turkey



Being an HR Influencer – Replay

Saturday, November 29, 2014 @ 10am

Download the Show Audio Here


Bette FrancisX
Bette Francis
VP of Human Resources
Wilmington Trust Co.

Board of Directors

Being an HR Influencer –

Bette Francis is a senior professional in human resources with 25 year’s experience developing talent and improving productivity in rapidly growing organizations.

Francis has designed the human resources services in medical device manufacturing, in a rapidly-expanding healthcare management consulting organization with a primary focus on merger and acquisition, nutraceutical ingredients and in a telecommunications organization named to the INC 500 of fastest growing private companies.

Francis is currently Vice President/Director, Human Resources, with Wilmington Trust, Wealth Advisory Services. In addition to senior HR roles, Francis has held executive leadership roles within the businesses including technical services, customer service, compliance, ethics and administrative operations. Strategic contributions include developing, implementing and communicating the balanced scorecard in three organizations that included developing the corporate strategy map, mission and values, culture, organizational development, and customer excellence.

Francis is a graduate of Thomas Edison College and an active member of SHRM since 1990. Francis has held leadership positions in the North Jersey-Rockland Chapter, chaired the Garden State Council’s Employer of Choice, Vendor and Annual Conference committees prior to becoming Executive Director, Garden State Council. During her tenure as State Director, the GSC was awarded the first state council Pinnacle Award. In addition, Francis has served on the Area Board chairing the committee that designed the first Area (now regional) scholarship awards, the first Area (now regional) Workforce Readiness Committee initially known as Welfare to Work. She was also a contributor to Tapping into Experience, A Guide to Optimizing the Talents of Senior HR Officers created in the Northeast Region.

Francis served two years on the Human Capital Measurement Special Expertise Panel. Prior to her appointment as a Director-at-Large on the 2007 SHRM Board, Francis served as the MAC Representative for the Northeast Region. Francis has held adjunct faculty positions at Bergen Community College and New York University’s Marketing and Management Institute and has been a guest lecturer to the Stevens’ School of Management Technology and Fordham University’s School of International Business Management. Francis has also facilitated HR Fundamentals and the HR Learning System at Fairleigh Dickinson University, New Jersey.

Currently, Francis serves as the 2013-2014 Chair, Board of Directors for the Society for Human Resource Management. She is a member of the Advisory Board, Thomas Edison College School of Business. Francis is also a member of the National Association of Corporate Directors (NACD) and holds the designation of Fellow in Board Leadership.

Workplace Romance

Saturday, November 22, 2014 @ 10am

Download the Show Audio Here


Debra Weiss FordDebra Weiss Ford
Office Managing Shareholder
Litigation Manager

Jackson Lewis LLP

Workplace Romance
Love, Sex and the Employer –

Debra Weiss Ford is Managing Partner and Litigation Manager of the Portsmouth, NH office. Ms. Ford has over 30 years of experience representing employers in litigation matters before the state and federal courts and administrative agencies.

Ms. Ford also represents employers before the New Hampshire Commission for Human Rights, the Equal Employment Opportunity Commission, the New Hampshire Department of Labor, the Massachusetts Commission Against Discrimination, and the Massachusetts Department of Employment Training. Ms. Ford also lectures frequently at seminars in New Hampshire and Massachusetts on issues related to employment law, including discrimination, wrongful discharge, reductions in force, termination issues, personnel issues, and contractual issues.

She regularly advises clients on employment-related matters. Ms. Ford received her B.A., magna cum laude, from Drew University in 1979 and her J.D. from Temple University of School of Law in 1982. She is an approved federal and state mediator. She is a member of the New Hampshire Bar Association, Labor and Employment Law Section, Massachusetts Bar Association, Maine Bar Association, American Bar Association, New Hampshire Trial Lawyers Association, American Arbitration Association, the American Board of Trial Advocates, and the National Association of College and University Attorneys. She is admitted to practice in the State of New Hampshire, Commonwealth of Massachusetts, State of Maine, United States Court of Appeals for the First Circuit, United States District Court for the District of New Hampshire, United States District Court for the Commonwealth of Massachusetts, United States Claims Court, and the Supreme Court of the United States.

Ms. Ford was a member of the New Hampshire Board of Bar Examiners from 1993 to 2005. She was appointed by the United States District Court for the District of New Hampshire to serve on the Merit Selection Panel to consider the reappointment of the incumbent magistrate. In 2003, she was appointed to serve on the Federal Court Advisory Committee. Ms. Ford is listed by Chambers as one of America’s Leading Lawyers for Business. She is the author of the New Hampshire chapter of Workplace Privacy, a legal reference book for managers and human resource professionals, published by the Thompson Publishing Group, a division of West Publications. Ms. Ford was elected as a Fellow to The College of Labor and Employment Lawyers in June 2006.

She is named as New Hampshire’s Best Labor and Employment Lawyer by Business NH Magazine. She is listed in The Best Lawyers in America by Woodward White, Inc., and has been recognized by New England Super Lawyers as one of the top 50 women lawyers in New England and one of the top 100 lawyers in New England. She is listed in Top NH Lawyers in Labor and Employment in New Hampshire Magazine and has consistently been named the Best Lawyers’ Manchester Employment Law – Management Lawyer of the Year. She is also rated AV by Martindale-Hubbell.

Ms. Ford was named one of the “Leaders in their Field” in the 2012 Chambers USA Legal Guide. Ms. Ford serves as a board member for the Portsmouth Music Hall, Family Service, Inc., and Seacoast Human Resources Association, and she is an emeritus board member of the New Hampshire SPCA. Ms. Ford was rated as a 2013 Top Rated Lawyer” by Lawyer Media and Martindale-Hubbell™ Honors, Awards and Pro Bono Activity

  • Named Best Labor and Employment attorney in New Hampshire, Business New Hampshire Magazine
  • Listed in Best Lawyers in America (Labor &;amp; Employment Law)
  • Listed in Top New Hampshire Lawyers in Labor and Employment, New Hampshire Magazine
  • Elected as a Fellow to the College of Labor and Employment Lawyers
  • Listed in New England Super Lawyers (Top 100 attorneys in New England)
  • Listed in New England Super Lawyers (Top 50 Women in New England, Employment & Labor)
  • Listed in Chambers USA as one of the top Lawyers in Labor and Employment
  • Martindale-Hubbell, AV Rating
  • Voluntary Action, Inc. (Board of Directors, 1984)
  • Ballet New England (Board of Directors, 1987-1988)
  • Pro Portsmouth, Inc. (Board of Directors, 1988-Present)
  • First Night/Portsmouth (Vice President, 1991-1992)
  • NHSPCA (Board of Directors, 2004-Present)
  • 1st Tee (Board of Directors, 2005-2006; Honorary Board Member, 2005-2008)
  • Rockingham County Action (Board of Directors, 2009-Present)
  • Selected for inclusion in 2010 New England Super Lawyers practices
  • Alternative Dispute Resolution
  • Disability, Leave and Health Management
  • Drug Testing and Substance Abuse Management * Labor and Preventive Practices
  • General Employment Litigation
  • Management Education
  • Public Sector Representation
  • Reductions in Force, WARN Act
  • Non-Competes and Protection Against Unfair Competition
  • Wage and Hour Compliance


  • Temple University J.D., 1982 Deans List
  • Drew University B.A., 1979 magna cum laude

Admitted to practice 

  • U.S. Supreme Court 1992
  • 1st Circuit Court of Appeals 1984
  • U.S. Court of Federal Claims 1991
  • Massachusetts – D. Mass. 2002
  • New Hampshire – D. N.H. 1982
  • Maine 2010
  • Massachusetts 2000
  • New Hampshire 1982
  • bar & professional association memberships
  • American Bar Association
  • American Board of Trial Advocates
  • American Trial Lawyers Association
  • Massachusetts Bar Association
  • New Hampshire Bar Association

New Health Insurance Landscape

Saturday, November 15, 2014 @ 10am

Download the Show Audio Here


Keith Ferdnando
Keith Ferdnando,
SR VP Employee Benefits
Tony Cabana

Tony Cabana
VP of Employee Benefits

Cross Insurance

New Health Care Landscape –


kj;lkajsd;lfkjas;ldkfjConnoisseur of GREAT Companies, Coauthor: NUTS! & GUTS! – See more at:

ew Partnership

In 2011, Keith partnered with Cross Insurance and became the Sr. VP of Employee Benefits. Prior he was the founder and owner of Ferdinando Insurance Benefits. Keith has over 20 years experience in benefits brokerage.

He has a BA from Bates College, obtained his CLU and RHU designation with the American College, and is a lifetime member of Insurance Industries Million Dollar Round Table. He serves on the National Association of Health Underwriters legislative board, as well as the producer advisory boards with both Blue Cross and Harvard Pilgrim. His expertise includes contract language, claims analysis and strategic plan designs.

Keith lives in Andover, MA with his wife and three children, and is very active in coaching various youth sports programs in his community.


Tony is proficient in evaluating and developing various administrative arrangements. His expertise lies in plan evaluation, carrier negotiations, cost containment initiatives, utilization review analysis and strategic funding arrangements.

Tony works specifically with key accounts, and by this design, Tony is able to deliver exceptional, world class service. He has consulted for a variety of different organizations ranging in size from 100 – 23,000 employees.

Tony lives in Bedford NH with his wife and two children and is an avid hockey player and sports fan.

Why HR Associations Matter

Saturday, November 8, 2014 @ 10am

Download the Show Audio Here


Tim DabrieoX
Tim Dabrieo
Seacoast Human
Resources Association

Lorie Glaude

Lorie Glaude
PHR, CC, President

Manchester Area Human
Resources Association

Why HR Associations Matter –


kj;lkajsd;lfkjas;ldkfjConnoisseur of GREAT Companies, Coauthor: NUTS! & GUTS! – See more at:

ew Partnership

The Seacoast Human Resources Association (SHRA) is a non-partisan, non-sectarian, and non-profit organization dedicated to the career development of Human Resource professionals.

The Manchester Area Human Resources Association (MAHRA) was originally formed in 1954 by a small group of local professionals who were interested in sharing information and experiences about personnel issues.


As a Financial Advisor with Waddell & Reed, Tim Dabrieo’s mission is to develop a long-term relationship with each client based up on trust and confidentiality. His goal is to help people make educated decisions with their finances in order to work toward meeting their financial goals. Throughout our lives we face the competing financial demands of our immediate needs and expenses and the costs of our future goals. Developing a written plan that takes into consideration the challenges that your finances face today, balances
those with your future goals, helps to prioritize your objectives, develops timelines, and creates accountability in order to keep you on track can help.
As a financial adviser Tim can help you:

  • Analyze net worth and cash flow to help find sources of surplus income
  • Develop strategies to save for secondary education, second home, vacations or other purpose unique to your situation
  • Create a picture of your retirement plan based on your timeline, risk tolerance and lifestyle and work with you to help achieve this goal
  • Manage the risk that may prevent you from achieving your financial goal due to unforeseen life events
  • Analyze potential tax consequences associated with your investments and financial planning decisions
  • Create your estate plan to help ensure your wealth is passed efficiently and cost effectively to the people you wish and in the time frame you desire

Tim is a graduate of the University of Maine in Orono, Maine with a Bachelor of Science degree in Business Administration. Tim has a strong dedication to being involved in the community. He currently serves as President of the Seacoast Human Resources Association, Chair of the Business Development Committee for the Greater Portsmouth Chamber of
Commerce, SHRM Foundation Director for the HR State Council of New Hampshire, Volunteer for the CA$H Coalition of Southeastern New Hampshire
and a K-Ready Reader for the United Way of the Greater Seacoast.

Tim resides in Nottingham, New Hampshire with his wife and three sons; spending time with his family is his utmost priority. He also enjoys landscaping, music, sports and has recently started home brewing.



As a Human Resources Professional for more than twenty years Laurie Glaude has broad expertise in providing strategy, direction and innovative solutions to today’s complex business environments.  She is a strategist who has been instrumental in bringing organizations to the next level.

A strong and dynamic communicator, her major strengths include training and development while her breadth of experience crosses many industries including manufacturing, grocery retail and wholesale distribution, non-profit and human services.

Her experience encompasses employee relations, benefit administration, compensation programs, training and development, safety programs and federal and state labor compliance.  Her strong belief in perspective, inclusion and creative thinking was instrumental in developing programs that continued to bring the organizations she has served successfully forward, maximizing human capital while being ever mindful of the bottom line.

Laurie began her career as a Human Resources Manager with Shaw’s Supermarkets where she was responsible for recruitment and training of all employees.  She initiated and developed strategies for benefit administration, labor management systems, and employee relations.  She ultimately became responsible for auditing human resources practices for both New Hampshire and Vermont market areas.

One of her major accomplishments was the development and ultimately piloting an HR structure for the Northeast Region market area.  This model was approved and implemented and expanded to all regions.

She later joined The Associated Grocers of New England where she was the Director of Human Resources and Safety.   She continued to develop innovative and successful programs that contributed to the success of the organization, confirming the company’s mission, and fostering a positive environment.  She developed a company training “university” which resulted in a catalog of leadership, public speaking, compliance, and skills training for all levels within the organization without excessive cost.  While there she also developed value added member-training programs.  Her development of comprehensive safety programs and policies resulted in a significant reduction of workers compensation costs.  Her leadership skills fostered and nurtured a staff that helped implement safety training, compliance and retail management.

Laurie has dedicated her professional life to Human Resources.  She is a mentor for many HR professionals, accomplished speaker and has presented seminars on developing HR careers, for the Women’s Leadership Summit, Manchester Area Human Resources Association, HR Boot Camp, Metro West HR Association, and most recently at Southern New Hampshire University.

She is an active member of her community and sits on a number of boards for non-profit agencies, most notably Child Health Services of Manchester. She currently serves on the board of the American Nystagmus Network, a national organization for individuals with visual disabilities and she served as its president Laurie attended Southern New Hampshire University and is a Professional in Human Resources, holding certification with Human Resources Certification Institute, received her Competent Communicator designation and is a licensed health and life producer. She is the President of of Manchester Area Human Resources Association and serves on the State HR Council of NH.  In May of 2010 Laurie was selected recipient of the Granite State HR Hero Award for her exemplary service to the HR profession in New Hampshire.